Privacy policy

Last Updated: November 2026

Shopatmore (Pty) Ltd ("Shopmore", "we", "us" or "our") operates this store and website to provide you with a curated shopping experience (the "Services"). We respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act No. 4 of 2013 (POPIA) and other applicable South African data protection laws.

Shopmore is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase.

  1. Personal Information We Collect When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information:

Contact details: Name, billing address, shipping address, phone number and email address.

Financial information: Payment card information, transaction details and payment confirmation (processed securely via Payflex; we do not store full credit card numbers).

Account information: Username, password, preferences and settings.

Transaction information: Items viewed, added to cart, purchased, returned or cancelled.

Communications: Information included in customer support inquiries.

Device & Usage information: IP address, browser type, network connection and interaction metrics with the Services.

  1. Personal Information Sources We collect personal information from the following sources:

Directly from you: When you create an account, place an order or contact support.

Automatically: Through cookies and similar technologies when you navigate our website.

From service providers: Such as Shopify, Payflex and Bob Go, who process data on our behalf to fulfill your orders.

  1. How We Use Your Personal InformationWe use your information for the following legitimate business purposes:

Providing the Services: To process payments, fulfill orders, arrange shipping via The Courier Guy, manage returns and maintain your account.

Marketing and Advertising: To send promotional communications (if opted-in) and tailor online advertisements based on your shopping activity.

Security and Fraud Prevention: To authenticate your account, secure payments and detect or investigate fraudulent activity.

Communicating with You: To provide customer support and transaction updates.

Legal Compliance: To comply with applicable South African laws, tax obligations or valid legal requests.

  1. How We Disclose Personal Information We may disclose your personal information to third parties for legitimate purposes, including:

Service Providers: Shopify (hosting), Payflex (payment processing) and Bob Go / The Courier Guy (fulfillment and shipping).

Business Partners: For marketing services, in accordance with POPIA.

Corporate Transactions: In the event of a merger, acquisition or business restructuring.

Legal Obligations: When required by law, subpoena or to protect the rights and safety of Shopmore, our users or others.

  1. Relationship with Shopify Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application on secure servers behind a firewall. For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.

  2. Security and Retention We implement reasonable technical and organizational measures to protect your personal information against accidental loss, unauthorized access or alteration. However, no internet transmission is entirely secure. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal and tax retention periods and resolve disputes.

  3. International Transfers Your personal information may be transferred to, stored and processed outside of South Africa (e.g., on Shopify's servers in North America or Europe). We ensure that such transfers comply with POPIA requirements, relying on adequate data protection frameworks or standard contractual clauses.

  4. Your Rights and Choices Under POPIA, you have the right to:

Access/Know: Request a record of the personal information we hold about you.

Correct: Request that we update or correct inaccurate information.

Delete: Request the deletion of your personal information (subject to legal retention requirements).

Object: Object to the processing of your personal information for direct marketing.

You may opt out of promotional emails at any time by clicking the "unsubscribe" link. To exercise your data rights, please contact us using the details below. We may need to verify your identity before processing your request.

  1. Complaints If you believe we have processed your personal information unlawfully, please contact us first so we can resolve the issue. You also have the right to lodge a complaint with the Information Regulator of South Africa (inforeg@justice.gov.za).

  2. Contact Information For questions about this Privacy Policy or to exercise your data rights, please contact us:

Email: guihan.m.claassens@gmail.com Address: 35 Sandalwood Cres, Kraaifontein, Cape Town, Western Cape, 7570, South Africa